Introduction – Does e-business automate or informate?

Shonshana Zuboff ‘s work does look at what might seems a duality in what the ‘smart machine ‘ was expected to make and what it has done alternatively. It must be said nevertheless that there is no such duality in the mechanization and informing function of computing machines. This poster asks some revealing inquiries about what people originally thought would hold happened with the debut of computing machines and how the procedure seems to be change by reversaling.

Evaluation of Posters

Overall it might look like e-business has become like the mechanization procedure that was one time the dream of those who earlier introduced computing machine systems to assorted concern and commercialism procedure. In fact IBM ‘s e-business Process Automation, suggests that their procedures automates while tracking patterned advance to enable fast bringing of consequence ( IBM, 2000 ) . The point sing enriching people ‘s work experience is good argued because alternatively of the machine that would hold led to everyone being made redundant, it has become a machine that has created new occupations. It is besides true as stated in the poster that it has cut down costs and better efficiency.

The automation process TOPICS SPECIFICALLY FOR YOU

Harmonizing to Kelly ( 2000 ) making concern in the electronic environment creates competitory advantage while at the same clip making an effectual concern. This effectivity is gained through mechanization and integrating ( Kelly, 2000 ) and competitory advantage is gained through the usage of ICT construction that provides an chance to accommodate and modify to the demands of one ‘s concern. Although this adaptation procedure may take to alterations in the accomplishment required, the usage of ‘low-skilled ‘ in this poster suggests or imply that mechanization deskill people which is non needfully true. What is true is that old skill degree required in manning procedures that were non automated demand less of the accomplishments needed when mechanization had non been achieved. A research by Saleh and Hastings at the University of Waterloo in Canada show that what this poster has mentioned is a really complex topic.

Saleh and Hastings ( 2010 ) show that where mechanization has taken topographic point, worker with direct operator position had reduced accomplishment with their figure cut downing well compared to a traditional scene, while workers without direct operator position continue to hold higher accomplishments and their figure increased. Saleh and Hastings besides show that care staff in these automated installations had increased accomplishments as a consequence of the machines used to transport out the mechanization processes ( Saleh and Hastings, 2010 ) . It shows hence that the posters statement sing ‘low-skilled ‘ demands farther definition given the fact that it might be interpreted in a manner that may non needfully suit the function and accomplishment degrees of those in this class of labor.

This survey agrees with old survey by Leontief and Faye ( 1984 ) which indicated that where mechanization had taken topographic point, labor had reduced by about 10 % . This survey indicated that the impact of the mechanization of labor does non impact all countries in the same manner but in different ways. It does nevertheless underscore that there is normally an addition in the figure of professionals as a ratio of the labour force demand of the machine-controlled procedure. It is hence as stated earlier a complex topic in which the impression of redundancy and skilled or low-skilled workers has to be discussed comparative to the specific profession. In other words there is non a clear limit between what the poster writer called ‘automation ‘ and ‘informating ‘ .

It should be noted that although the writer uses e-business and this is interchangeably used with e-commerce, there is a clear differentiation between the two harmonizing to Andam ( 2003 ) . While e-business involves dealing between concerns and its clients as people, e-commerce refers to dealing between one concern and another. The interchangeable usage of words can sometimes intend that their precise significances are non punctuated clearly.

It should besides be notable that the writer of the poster mentioned the defeat among those who non holding tonss of cognition about the workings of the computing machine processes have to utilize it as a tool to make their work and how if it does non work can take to a feelings of weakness. Harmonizing to Prieger and Heil ( 2009 ) , the acceptance of e-business has had an considerable impact on the manner houses perform every bit good as the economic public assistance of stakeholders such as clients and employees.


It can be said that the posting on e-business does raise really outstanding points on the beginning and hereafter of the construct, but some of the thought sing mechanization needed extra idea as they are non are really complex issues.


  1. IBM ( 2000 ) E-Business Process Automation: IBM MQSeries Workflow – Adaptive Business Middleware that Helps Accelerate Delivery, Integration and Change, IBM Corporation, UK
  2. Saleh, S. D. and Hastings, B. R. ( 2010 ) ‘The Impact of Integrated Automation and Robotics on Plant Activities ‘ Canadian Journal of Administrative Sciences, Vol. 6, No. 1, pp. 42 – 50
  3. Leontief, W. And Duchin, F. ( 1984 ) The Impact of Automation on Employment, 1963 – 2000, Institute for Economic Analysis, New York University
  4. Kelly, D. ( 2000 ) Effectiveness Means e-Business Success, A ZDNet Tech Community
  5. Andam, Z. R. ( 2003 ) E-commerce and E-Business, e-Asian Task Force, UNDP- APDIP
  6. Prieger, J. E. and Heil, D. ( 2009 ) The Microeconomic Impacts of E-Business on the Economy, Pepperdine University – School of Public Policy, California
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