Interpersonal skills is said to be the result of having good relationship through the right attitude and effective communication skills. Accordingly, gender plays a vital role in interpersonal skills as it can be attributed to the shaping of ways in which people interact with other people. Such is made more complex when integrated with the cross-cultural communication, since different cultures have different ideas regarding the proper ways for men and women to behave (Meyers and Brashers, 1994).
Based on these differences, there are studies that show that female managers handling of conflict have significant differences compared to male managers. Accordingly, the ability of women to excel in handling conflicts is because of their verbal communication ability which is more adept. Research shows that women has the ability to communicate well than men through verbal means and has the ability to read words and understand emotions better (Gorman, 1995). Moreover, research shows that women, individually or in group have an innate skill which enables them to have verbal fluency, interpersonal skills and communication skills (Wade, 1994).
Through this ability, women can easily understand the message than men, enabling them to solve easily the problems. Reference Gorman, C. (1995, July 17). How Gender May Bend Your Thinking. Time, 146(3), 51. Meyers, R. A. , and Brashers, D. E. (1994). Expanding the boundaries of small group communication research: Exploring a feminist perspective. Communication Studies, 45, 68-85. Wade, N. (1994, June 12). Method and Madness: How Men and Women Think. The New York Times Magazine, 32. 2) Discuss Tuckman’s theory of group development as it applies to groups in your workplace.
Be sure to focus your response on specific steps that you recommend to “unstick” the group’s development to the performing stage. In the organization that I am currently working, the management had group us into teams that will work on specific business operation. In order for us to perform better, it is important that we have the ability to communicate and interact well through effective communication and listening within our groups (Harris, 1993). Being a part of a group needs more interpersonal skills than working alone.
In order for us to ensure that we adhere to the organizational goal, it is important that our group should work on a common goal. To become a successful group, we can consider the Tuckman’s Five Stage Theory of Group Development. There are five stages in this model and these include forming, storming, norming, performing and adjourning. Each stage has their function and as a member of the group I tried to incorporate this theory within our team. In the forming stage, I am able to choose team members with the same skills to do the tasks assigned to us.
Then we started to introduce ourselves to learn more about other team members. The next stage is the storming, in which we tried to have an open forum to know the views and opinions of others regarding the tasks that is given to us by the management. Herein, each of us learned that we have different opinions and we must be able to reduce these opinions to create a common goal. The next stage which is norming has been very evident in our group since we have encountered problems as one of the team members stood up and stated that he must be considered as the leader because of his seniority.
However, other team members do not like the idea and consider voting to choose the leader. The team members agreed and the conflict has been solved. The next stage is performing in which the chosen leader designated the tasks that each member should be done and these tasks have been ranked by importance. The final stage is adjourning but in this group, since the tasks is still ongoing, adjourning is not yet considered. It can be said that these five stages are helpful in group development and in making the group become a successful one.
Reference Harris, T. E. (1993). Applied Organizational Communication: Perspectives, Principles, and Pragmatics. Hillsdale, NJ: Lawrence Erlbaum Associates. Tuckman, Bruce W. (1984) ‘Citation classic – Developmental sequence in small groups’ Current Concerns. Available: as a pdf file: http://www. garfield. library. upenn. edu/classics1984/A1984TD25600001. pdf. Retrieve January 22, 2009. Tuckman, Bruce W. , & Jensen, Mary Ann C. (1977). ‘Stages of small group development revisited’, Group and Organizational Studies, 2, 419- 427.